At Senior Touch Massage Professionals, each care plan and scheduled session is thoughtfully designed to provide meaningful therapeutic benefits over time. When you reserve services with us, we dedicate professional time, staffing, and logistical resources specifically to support your wellness journey.
For this reason, all sessions and care plans are non-refundable once services have begun.
If personal circumstances change and you are unable to continue your care as planned, we are happy to offer supportive alternatives such as:
Rescheduling remaining sessions for a future date
Transferring unused sessions to a family member or caregiver
Applying the remaining value as a wellness credit for future services
Our goal is to provide compassionate flexibility while maintaining the integrity of our scheduling commitments and the high level of care every client deserves.